The global demand for authentic Japanese products continues to surge in 2026. From limited-edition anime figures and second-hand treasures on Mercari, to fashion, games, and collectibles available only through Japanese marketplaces, overseas shoppers are more eager than ever to buy directly from Japan. However, for international buyers, significant challenges remain. Language barriers, complex purchasing processes, restricted payment methods, and the lack of international shipping often make Japanese online shopping frustrating.
This is where Japanese proxy shopping services play a crucial role. Neokyo and OneMall stand out as two available proxy shopping platforms serving global users.
In this guide, we compare Neokyo, a well-known traditional proxy service, with OneMall, a modern, technology-driven platform, to help you decide which service delivers the best overall value in 2026.
Neokyo: A Traditional Proxy Shopping Service
Operated by Bless International Co., Ltd., Neokyo is a Japanese proxy shopping service that has become increasingly popular among international users, particularly those who shop frequently on Mercari and Yahoo Auctions Japan. The platform covers 14 popular Japanese stores and also allows users to Buy directly from 1000’s of Japanese Sites.
Strengths of Neokyo
- Reliable access to a wide range of Japanese stores like Mercari, Yahoo Auctions, Rakuten, and Amazon Japan
- Relatively transparent service fee structure
- Trusted by long-term users familiar with proxy shopping workflows
Weaknesses of Neokyo
- Service fees apply to every order of 350 JPY, including consolidation and handling
- Limited shopping tools, relying primarily on keyword-based searches
OneMall: A New-Generation Proxy Shopping Platform
OneMall represents a new wave of Japanese proxy shopping services built with modern technology, global users, and cost efficiency in mind. OneMall focuses on optimizing the overall shopping experience—from product discovery to customer support.
The platform’s mission is straightforward: make shopping from Japan faster, cheaper, and easier for international buyers.
Strengths of OneMall
- Ultra-low service fees (as low as 200-300 JPY per order)
- AI-powered image search for effortless product discovery
- Free consolidation for up to 6 items
- 90 days of free warehouse storage
- Modern, mobile-first interface
- 24/7 multilingual live customer support
Weaknesses of OneMall
- Slightly fewer niche or obscure store integrations compared to older proxy services
For users who value efficiency, affordability, and smart tools, OneMall delivers a noticeably more streamlined experience.
Side-by-Side Comparison: OneMall vs Neokyo
1. Fees and Overall Cost
Cost is often the most decisive factor when choosing a proxy shopping service.
Neokyo typically charges a service fee of 350 JPY per item, along with additional fees such as packing fee starting from 500 JPY, storage beyond the free period, and optional services like unpacking, which starts at 1500 JPY.
OneMall significantly reduces overall costs. Service fees as low as 200-300 JPY, and users can consolidate up to 6 items for free, making it an attractive choice for multi-item purchases. For frequent shoppers, the savings over time can be substantial.
2. Shopping Experience: Keywords vs AI Image Search
Neokyo relies on traditional keyword searches to browse Japanese marketplaces. While functional, this approach can be challenging for users who do not speak Japanese or are unfamiliar with local product naming conventions.
OneMall introduces AI Image Search, allowing users to upload a screenshot or photo of a product. The system instantly finds matching or similar items across supported Japanese platforms. This feature removes language barriers entirely and dramatically improves product discovery efficiency.
3. Consolidation and Warehouse Storage
Combining multiple orders into a single shipment is one of the most effective ways to reduce international shipping costs.
Neokyo charges a packing fee starting from 500 JPY for its consolidation service, and its unpacking service costs between 1,500 and 5,000 JPY. Neokyo also provides 45 days of free warehouse storage.
OneMall provides 90 days of free warehouse storage and free consolidation for the first 6 orders, giving users more flexibility to wait for better shipping rates or complete multiple purchases before shipping.
4. Customer Support and Reliability
Neokyo primarily offers customer support through email or ticket systems. While responses are generally reliable, they may not be immediate, especially outside business hours.
OneMall offers 24/7 multilingual live customer support, allowing users to receive real-time assistance regardless of time zone. For international shoppers, this level of support adds significant peace of mind.
Who Should Choose Which Platform?
Choose Neokyo if:
- You are an experienced proxy user familiar with Japanese shopping platforms
- You want to browse a wider range of Japanese stores
- You are comfortable with traditional proxy workflows and fee structures
Choose OneMall if:
- You want the lowest total shopping cost
- You frequently shop on Mercari, Rakuten, or Amazon Japan
- You value a modern, intuitive interface
- You prefer AI-powered tools that eliminate language barriers
- You want 24/7 customer support and a smoother overall experience
Final Verdict: The Best Japanese Proxy Service in 2026
While Neokyo remains a reliable and trusted proxy shopping service, OneMall stands out as the better choice for most international shoppers in 2026. By combining ultra-low fees, AI-driven product discovery, free consolidation, and round-the-clock customer support, OneMall sets a new benchmark for Japanese proxy shopping services.
For shoppers seeking a cheaper, smarter, and more user-friendly way to buy from Japan, OneMall is the clear winner.
Readu to Start Shopping from Japan?
Sigh up for OneMall today and experience the future of Japanese proxy shopping.
onemall